August 31, 2026

Stop Hiding Behind "I'm Not Technical"

Every proposal shop has this moment.

The technical volume comes back from the SME. It's 31 pages of capability description with no method in it. Forty acronyms that never get defined. A risk section that lists "schedule delay" and mitigates it with "proactive communication."

The proposal manager reads it. Something feels off. And then they say the sentence.

"I'm not technical. I can't really review that part."

So it ships as written. And it scores low.

Here's the problem with that sentence. It's true and completely irrelevant at the same time. Knowing how to review a technical approach has almost nothing to do with knowing how to perform the work described in it.

You're not reviewing the engineering. You're reviewing whether an approach exists.

Nobody is asking a proposal professional to validate a seismic calculation, a network architecture, or a remediation design. That's what the SME is for. That's what the technical reviewer is for.

But almost every point lost in a technical volume gets lost somewhere else... in structure, specificity, traceability, and proof. Those are proposal problems. They belong to you, the proposal professional.

Think about what actually happens on the evaluation side. An evaluator is reading their ninth technical approach of the week. They're scoring against criteria they didn't write, on a deadline, at night, after a full day of their real job. They're looking for whether your firm understands the work and has a credible method for doing it.

If a proposal professional who has read 400 technical approaches can't follow yours, an evaluator reading 14 of them in a week won't follow it either.

That's not a technical limitation. That's the exact expertise you were hired for.

How to review a technical approach without an engineering degree

Run every technical section through these eight checks. None of them require domain knowledge.

1. Does it answer the requirement, or does it answer near the requirement?

Put the SOW paragraph and the response side by side. Highlight the verbs in the requirement. Find each one in the response. If the requirement says "develop, test, and deploy" and the response only describes development, you found a scoring problem in 90 seconds.

2. Is it a method or a description?

A method has sequence, inputs, outputs, and decision points. A description has adjectives. "Our comprehensive approach draws on decades of experience" describes a firm. "We validate the data set before migration, then run a parallel environment for 30 days before cutover" describes a method. If you can't draw the process on a napkin after reading it, there's no method in there.

3. Could your closest competitor sign their name to this page?

Swap your firm's name for theirs and read it again. If it still works, you've written something that belongs to everyone.

4. Is there proof, and is the proof specific?

Every claim needs a number, a named project, or a person attached to it. "We have extensive experience" is not proof. "We completed 14 similar migrations for three DoD components, the largest at 2.1 million records" is proof. Count the unsupported claims on the page. That number is your rework list.

5. Did anyone make a decision?

An approach implies choices. There was another way to do this and your team picked this one. If the section never says why this way, the evaluator can't tell the difference between expertise and default.

6. Is the risk section honest?

Generic risks with generic mitigations tell an evaluator you haven't thought about their program. Real risks name the specific thing that could go wrong on this contract, and the mitigation names who does what, when. If your risk table would work on any project in any industry, it's filler.

7. Does it match the rest of the proposal?

The approach says a dedicated onsite lead. The staffing plan shows that person at 25%. The price volume has them at 0.25 FTE for six months. Cross-document consistency is entirely non-technical work, and it's where firms lose credibility fastest. Evaluators notice.

8. Can you explain it back?

Read the section, close the file, and explain the approach out loud in three sentences. If you can't, it isn't written clearly enough to score well. This is the single best test you have and it costs you two minutes.

The questions to ask SMEs during proposal development

Most SMEs don't write badly because they can't write. They write badly because someone sent them a blank template with a heading and a page limit, and they filled it.

Stop assigning sections. Start interviewing. Record the call, transcribe it, and draft from what they said. Your best SMEs are experts at their craft, excellent talkers, and mediocre proposal writers, and the material you need comes out in conversation.

To build the approach:

  • Walk me through day one. Then week one. Then month one.
  • What's the first thing you'd actually do when this contract starts?
  • Why this way and not the other way? What did you rule out?
  • What's the part of this work that usually goes wrong?
  • What would you do here that a less experienced team wouldn't think to do?
  • What do you need from the customer for this to work?
  • If we had to cut the schedule in half, what stays?
  • Who specifically does this? Give me a name and a title.

To pressure-test what they wrote:

  • You wrote "industry best practices." Which ones? Name two.
  • You wrote "proven methodology." Proven where? How many times? What happened?
  • You wrote "we'll ensure quality." What's the check, who performs it, and how often?
  • You wrote "we'll coordinate closely with the government." What does that look like on a Tuesday?
  • Where have we done this before, and what's the number that proves it went well?

To break a stall:

  • Tell me about the last time you did this work. Just tell me the story.
  • What's the thing you'd tell this customer over a beer that you wouldn't put in writing?
  • If you were the evaluator, what would make you nervous about hiring us for this?

That last one is the most useful question in proposal development and almost nobody asks it.

What this looks like in practice

Here's a technical approach paragraph the way it usually arrives:

Our team utilizes industry best practices and proven methodologies to ensure high-quality, on-schedule deliverables. We have extensive experience supporting similar programs and will apply lessons learned throughout the period of performance.

A proposal professional with zero technical background can look at that and identify four failures. No method. No proof. Fully ghostable. No decision made.

Then you ask three questions. *Walk me through what you'd do first. Where have you done this before? What went wrong that time?*

And you get this:

We begin with a 10-day data validation sprint before migrating any records. On the [Agency] modernization, we found that 14% of legacy records carried duplicate identifiers that would have corrupted the target environment. Catching it up front added two weeks to the schedule and removed an estimated six weeks of rework. [Name] led that validation and will lead this one.

The SME had that in their head the whole time. Nobody asked for it.

You didn't need to understand the migration. You needed to know what was missing and what question would surface it.

When the SME says you wouldn't understand it

You'll hear it. Usually from the most senior person on the team, usually at the worst possible moment.

The answer is straightforward, and you should say it out loud: “if I can't follow this, the evaluator won't either... and the evaluator scores it.”

Then make it collaborative. Hand them the evaluation criteria. Most technical staff have never seen Section M in their lives. They've been asked to write a proposal section for 15 years and nobody ever showed them the rubric they're being graded against.

Walk them through what the evaluator has to find, and where the points sit. The conversation changes immediately. You stop being an editor who's bothering them and start being the person who knows how their expertise gets scored.

And never rewrite a SME's content silently. Show them the change, tell them why, and confirm the technical accuracy remains. Do that twice and you'll have an SME who calls you first next time.

This is the job

Proposal professionals who limit themselves to compliance, formatting, and schedule management will be the ones automated first. That work is mechanical, and the tools are getting good at it.

The work that holds its value is judgment. Knowing what an evaluator needs to see. Knowing when an approach isn't an approach. Knowing which question turns a page of description into a page that scores.

None of that requires you to be an engineer. It requires you to stop treating the technical volume as somebody else's problem.

Inside the Summit Win System™, this lives at the Propose peak, where the technical truth your SMEs own gets shaped into something an evaluator can follow and score. The SMEs bring the substance. You bring the structure, the proof discipline, and the evaluator's eye.

That's a partnership. It only works when both sides show up.

So the next time a technical section lands in your inbox and something feels wrong, don't reach for the sentence.

Reach for the questions.

Krystn Macomber

CP APMP Fellow, LEED

There’s magic in disrupting the ordinary. This is the philosophy Krystn brings to working with and empowering her clients. With a 20-year track record of helping global professional services enterprises, Krystn is redefining what’s possible for companies looking to elevate their marketing, pursuit, and business development operations. She is an industry leader, award winner, mentor, coach, and highly sought-after speaker.

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