The SME Trap: Why Your Best Technical People are Your Worst Proposal Writers
Here's a scene that plays out in GovCon and AEC firms across the country every week.
Proposal kickoff. The BD lead says, "Dr. Chen is our technical SME on this one. She'll draft the technical approach." Everyone nods. Dr. Chen is brilliant… 20 years in the field, multiple published papers, deeply respected by the customer community. Who better to write the technical sections?
Six weeks later, the draft lands. It's accurate. Thorough. Technically flawless. Every word is correct.
And it's going to lose.
This is the SME trap. And it's responsible for more lost proposals in federal contracting than any other single cause. Understanding it — and solving it without pushing your best technical people out of the proposal process entirely — is one of the highest-leverage changes a proposal team can make.
What is a subject matter expert in a federal proposal context?
A subject matter expert (SME) in federal proposal development is a technical professional with deep domain knowledge who contributes specialized content — usually the technical approach, technical past performance, methodology sections, or responses to specific technical evaluation factors.
SMEs are critical to winning federal proposals. Their knowledge is what separates a generic proposal from one that demonstrates real technical depth. Federal evaluators — many of whom are technical professionals themselves — can tell within a few paragraphs whether a proposal was shaped by real expertise or assembled from boilerplate.
But technical expertise and persuasive writing are two different skills. Being exceptional at one does not make you good at the other. This is the gap where most proposals lose.
Why subject matter experts write losing proposal content
The failure modes are predictable because they flow from how experts think.
They write for other experts. Your SME spends her days talking to peers who share her vocabulary, her assumptions, and her context. When she writes, she writes the same way. Technical terms are used without definition. Foundational logic is skipped because it's "obvious." The writing assumes the reader shares the same technical context the SME operates in.
Federal evaluators often do share that context. But they're evaluating under specific rules. They have a point-by-point scoring framework. They need to map your content to their criteria, quickly, and defend their scores to other evaluators who may not have the same expertise. Writing that assumes shared expertise makes that mapping harder, not easier.
They dive into complexity because that's where the interesting work is. The parts of the technical work your SME finds fascinating are rarely the parts that differentiate you in a proposal. SMEs want to discuss the nuanced technical decisions, the methodological debates, the edge cases. Evaluators want to know what you're doing, why it's right for this customer, and why it's better than what your competitors are proposing.
They write in paragraphs instead of structures. Dense, flowing prose that's hard to skim and harder to score. Federal evaluators skim before they score. They look for headings, topic sentences, clear structure, graphical elements, and callouts. A wall of expert text — no matter how correct — is a wall they have to work to penetrate.
They bury the lead. SMEs often structure writing like academic papers — background, context, methodology, findings, conclusion. Proposals have to work the opposite way. Answer first. Evidence second. Context where necessary, not as the opener.
They don't write to the evaluation criteria. SMEs write what they know. Evaluators score what the RFP asked for. When those aren't perfectly aligned — and they almost never are — SME-drafted content misses scoring opportunities because it wasn't structured around the criteria.
Why cutting SMEs out of the process doesn't work either
The obvious response to the SME trap is to just not use SMEs as writers. Have the proposal manager or a dedicated writer draft everything. Give SMEs a review window. Move on.
This fails for a different reason.
When SMEs aren't genuinely involved in shaping content, proposals become generic. The technical approach reads like every other firm's technical approach, because without deep expert input there's nothing specific to say. Compliance is met. The criteria are addressed. But the proposal says nothing that any other qualified firm couldn't also say.
Federal evaluators see this pattern constantly. A compliant, polished, fluent proposal that gives them nothing to latch onto. Nothing that proves the team actually understands the work at a level beyond the surface.
These proposals don't win either. They just lose differently.
The workflow that actually produces winning technical content
The fix is to separate two jobs: sourcing expert content and producing proposal prose. Both need to happen. Neither should be done by the wrong person.
Step one: interview your SMEs. Don't ask them to write.
Block 60 to 90 minutes with the SME, the proposal manager, and ideally the capture lead. Go through the technical requirements one by one. Ask targeted questions designed to surface specific, scorable content.
Questions that work:
- What's the hardest part of this work for most firms?
- What does success look like from the customer's operational perspective?
- What have you tried on similar work that didn't work, and what did you do differently?
- Where on similar projects did the customer's priorities differ from what the RFP said?
- If you were evaluating this proposal, what would make you want to pick our firm over a competitor's?
- What specific numbers, outcomes, or examples prove our capability on this type of work?
Record the conversation. Transcribe it. The transcript is the raw material for the draft.
Step two: a trained writer drafts from the interview.
The proposal manager or a proposal writer turns the SME's input into structured, scorable prose. The writer's job is to shape the SME's expertise into content that maps to evaluation criteria, reads cleanly, leads with answers, and integrates win themes.
This is the job SMEs are often bad at. It's also the job proposal writers — good ones — are genuinely great at.
Step three: SME validation, not rewriting.
Return the draft to the SME with a specific instruction: flag anything inaccurate or missing. Do not improve the prose.
This is where most teams break down. SMEs, asked to review, feel compelled to rewrite. They restore jargon. They reintroduce buried leads. They reinsert complexity. The draft returns to something that scores worse than what they were given.
The discipline has to be enforced. SMEs validate technical accuracy. Writers produce prose. Everyone stays in their lane.
Step four: color team reviews apply normal proposal discipline.
Pink team, red team, gold team — all operate on the integrated draft. SMEs participate as technical reviewers, not as authors. Their feedback goes to the writer for incorporation.
The secondary benefits nobody talks about
Beyond winning more proposals, this workflow produces benefits that compound over time.
SMEs stop dreading proposal season. The most common complaint from technical professionals in GovCon and AEC firms is that proposal work pulls them out of the billable technical work they'd rather be doing, puts them under pressure to write under deadline, and then subjects their writing to rounds of critique they didn't sign up for. When their role becomes "be the expert in a structured interview," the experience changes completely. Ninety minutes of focused technical conversation is a reasonable ask. Three weeks of writing isn't.
Proposal content gets reused more effectively. Interview transcripts are reusable. When the next proposal has a similar technical requirement, the existing interview content is a starting point. SMEs don't have to repeat themselves.
Writers develop real expertise. Good proposal writers who consistently interview SMEs build their own technical understanding over time. They learn to ask sharper questions, catch gaps faster, and produce stronger first drafts.
Firms develop a content asset. Over years, a firm that runs this process consistently builds up a library of SME expertise in structured, usable form. That library becomes one of the firm's most valuable proposal resources.
The Summit Win System™ view
In the Win System, the Propose peak depends on having the right content captured before proposal development starts. The SME interview process is how firms actually get there. It converts the knowledge locked in their technical teams' heads into usable proposal content on a repeatable timeline.
This is also where the Persuade peak connects. Writers trained in persuasive proposal writing — not technical writers, not general marketing writers, but professionals who understand how federal evaluators score — are the force multipliers that turn expert knowledge into winning prose.
FAQ: Federal Proposal Writing vs. Capture
Should SMEs ever write proposal content directly?
Rarely. Even SMEs who write well for other audiences often struggle with the specific demands of proposal prose — scoring-aligned structure, customer-focused framing, concise evidence integration. When SMEs do write directly, it should be with significant editorial support and clear structural guidance from an experienced proposal writer.
How do I convince SMEs that not writing is better?
By showing them what their time looks like on each side. Three weeks of writing under deadline pressure with multiple rounds of feedback, versus 90 minutes of focused interview plus a 30-minute validation review. Most SMEs, once they've experienced both, strongly prefer the interview model. It respects their expertise without monopolizing their time.
Who should conduct SME interviews?
The proposal manager, a senior writer, or the capture lead — whoever has the clearest understanding of the RFP requirements and the win themes. Interviews work best when the interviewer knows enough to ask follow-up questions and push for specificity, not just record what the SME says.
How long should SME interviews be?
For a single technical section, 60 to 90 minutes is usually right. For complex multi-section technical approaches, split into multiple interviews covering different requirement areas. Longer than two hours burns out the SME and produces diminishing returns.
What if our SMEs resist being interviewed instead of writing?
Some will. The resistance usually comes from either a sense that writing is part of their professional identity, or skepticism that a non-expert writer can accurately represent their expertise. Both concerns get addressed by doing one interview well. When SMEs see their input come back as strong proposal content — without their time investment — resistance drops fast.
Does this work for AEC proposals as well as GovCon?
Yes. AEC firms pursuing federal design, design-build, and A+E contracts face the same SME trap as pure-play GovCon firms. Registered architects, professional engineers, and project managers pulled into proposal writing often produce the same patterns — technical accuracy, structural mismatches with evaluation criteria, buried differentiators. The interview-and-draft workflow applies identically.
How do I train writers to interview SMEs well?
Three things: deep familiarity with the RFP and evaluation criteria before the interview, a structured question framework that maps to scoring factors, and practice. The first five interviews are awkward. By the tenth, the interviewer is pulling specific, scorable content consistently. It's a skill that develops with reps.
Krystn Macomber
CP APMP Fellow, LEED
There’s magic in disrupting the ordinary. This is the philosophy Krystn brings to working with and empowering her clients. With a 20-year track record of helping global professional services enterprises, Krystn is redefining what’s possible for companies looking to elevate their marketing, pursuit, and business development operations. She is an industry leader, award winner, mentor, coach, and highly sought-after speaker.
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